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BLOGS/FEEDBACK ARTICLES
The Power of Identifying the Gift
Michael McCullough at the University of Miami conducted a study1 in which they asked 300 participants to recall an insult or offense that had been eating at them. One third of these ...
Why the “Nicest” Leaders May be Hazardous to Your Career
The experience described below, told to Nigel Bristow by a work colleague, is taken from the introduction to Part Two of The Feedback Breakthrough. It is a cautionary tale ...
The Science of Effective Feedback
This paper was written for those who have already read The Feedback Breakthrough and want to better understand the science behind receiving and giving feedback. The principles and techniques ...
How to Deal with Psychological Bullies
This paper is written for those who have already read our book, The Feedback Breakthrough, and wish to explore the topic further. This article offers alternatives for dealing with people who use feedback to intimidate, control, and punish. ...
How to Manage Your Emotions: Seven Powerful Techniques to Help You Keep Your Head When All Around You are Losing Theirs
Feedback conversations derail when one or both parties allow their emotions to get the better of them. This article was written for those who have already read our book, The Feedback Breakthrough, and wish to explore the topic further. ...
What if the Models Don’t Work?
This paper was written for those who have already read The Feedback Breakthrough and are in the process of implementing its concepts. ... This article offers some suggestions for what you can do if at first you don't succeed. (Hint: It's not "try, try, and try again.")
Tips for Receiving Praise
“Flattery is like cologne water, to be smelt, not swallowed.” —Josh Billings
“A refusal of praise is a desire to be praised twice.” —Francois de La Rochefoucauld
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The Keystone of a Feedback Culture: Feedback and the Golden Rule
In the “Winning with Feedback” workshop we identify the key elements to a feedback culture, and we give leaders the tools to foster such a culture. A feedback culture is one where ...
The Six Myths Undermining our Feedback Conversations
On the surface, each of these myths appear to make sense, but dig a little deeper and you discover that they have a tendency to undermine feedback conversations and personal growth. ...
There is Honor in All Feedback
Feedback can take many forms: suggestion, input, critique, review, observation, advice, sarcasm, condemnation, playful jab, hurtful insult, or simply a raised eyebrow. Whatever its form, feedback is essential to learning. ...